Shipping Policy

DOMESTIC SHIPPING POLICY
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 Shipping rates & delivery estimates

 Shipping charges for your order will be calculated and displayed at checkout. 

All digital media downloads shall be made accessible within 24 hrs from the time of receipt of payment online & which shall be duly acknowledged & communicated via email.

 Delivery delays can occasionally occur.

 Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 Customs, Duties and Taxes

Truly Natural is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).

 Damages

Truly Natural Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 Please save all packaging materials and damaged goods before filing a claim.

We currently do not ship outside India other than Digital Downloads & E Learning content..

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.