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Estimated Shipping Time: Free Worldwide Shipping in 3 - 4 weeks. Expedited Shipping in 15 days at $ 25 Extra
Product SKU: VDW0401M
10 Days No Reason Return
If you are not satisfied with your purchase and the product is still in brand new condition, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.
Please contact us for Return Material Authorization within 2 days of the order being received.
How to request warranty (return, repair, and refund) and notes
If your item has an issue, please contact us
Please carefully follow our warranty process to minimize any delays:
1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product SKU number.
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
You need to provide a clear photo or video showing the product problem/order / SKU number.
Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s).
2.If the product is returned more than one month after the receipt, or if the product is returned for customer reasons (including non-satisfaction, wrong size, change of mind), the customer is responsible for the shipping fee. For non-customer-related returns within one month, Wickedly Shop is responsible for the shipping fee, and the customer must return it using the shipping method Wickedly Smart Shop prescribes. In all return situations, the customer must provide the tracking number.
3.Customers must contact us before returning an item. Returned items without Return Merchandise Authorization (RMA) will not be accepted. For incomplete warranty requests, Wickedly Smart Shop reserves the right to refuse any compensation. If the customer has returned the package without prior authorization (RMA Form), sends to the wrong address, returns an incorrect item, or submits an empty package, Wickedly Smart Shop Shop reserves the right to refuse any compensation.
4. For No Reason Return, you need to ensure that the product package is intact and all accessories are complete and unused. Clothing and other items must be new, unwashed, and still have the labels attached.
5. Customers must return the item by the shipping method specified by Wickedly Smart Shop, usually registered mail is required.
6.All returns will be checked by our technical team upon arrival. If the returned product cannot be repaired, Wickedly Smart Shop will provide an alternative solution.
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